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FAQ

It will take up to a 4 days to 3D print your ships.
It most likely won’t take that long but ‘expectation management’.

The stickiness means that the model is clean, but hasn’t been fully cured under UV (sun) light. I deliberately under-cure some parts (e.g. spires) because they lose their flexibility & survivability as they harden. Sometimes I just forget. 

Expose the models to sunlight until they lose their stickiness, or prime over them to maintain elasticity.

Scroll down and submit a support ticket that you would like a refund.
Paypal processes refunds very fast, but credit card purchases may take a couple days.
Reply to order confirmation email from Battlefleet Galaxy with pictures of the item and box.
You will be asked to crush the model into 6 individual fragments or more.
We will issue a refund for the broken ship on proof of destruction.

You can follow Battlefleet Galaxy on Facebook and Instagram.
We hope to add more pictures of ships made by us and our customers!

Yes, they are excellent display pieces, but great detail comes at a cost.
They are fragile compared to cast/molded models and bits will break off on sharp impacts (ie. knocked off a stand)
 
Watch me throw it down the stairs multiple times.
Using our custom resin doubles production cost – but it should now survive angry game nights.

You can find our free designs on Thingiverse!
There are plenty of creators who have released great designs you can print at home today – like SoulForge Studios – check them out!
We want to cater to the audiences who don’t own 3D printers.
If we do sell digital designs, we will end up competing with printing services on eBay.

Free: Italian Moose on Thingiverse – I love his gothic design with stained glass windows and you should buy him a coffee.
Paid: Soulforge Studio on Patreon – a talented pair of artists

Free Tracked Shipping available on orders exceeding:
  • UK: £65+
  • Worldwide: £100+
    • Shipping takes 13~20 days
Shipping costs ( parcel – tracking):
  • UK:        £4.80
  • EU:        £10.25
  • USA:      £13.45
  • World:  £12.70
Shipping costs (envelope – no tracking):
  • UK:       £3.60
  • EU:        £4.50
  • USA:     £4.50
  • World:  £4.50
The following items can be shipped in an envelope to save shipping cost.
Please do not add any large items for the discount to apply.
  • Ordnance,
  • Weapon Modules,
  • Prows,
  • Cruiser Parts,
  • Imperial Escort,
  • Light Cruiser
Free Shipping

UK: orders over £65
Worldwide: orders over £100

Best Quality

Detailed quality sculpts printed at 0.03mm layer height.

Best Offers

You won't find prints this detailed, this strong, at this price in Shapeways!

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Contact Us

~30 minute response time on average