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FAQ

It will take up to 3 days to  print your ships.
It most likely won’t take that long but ‘expectation management’.

Scroll down and submit a support ticket that you would like a refund.
Paypal processes refunds very fast, but credit card purchases may take a couple days.
Reply to order confirmation email from Battlefleet Galaxy with pictures of the item and box.
You will be asked to crush the model into 6 individual fragments or more.
We will issue a refund for the broken ship on proof of destruction.

I import resin from an overseas supplier. It is formulated with additives that increase impact resistance without sacrificing detail.

The only downside is that one of these additives, the plasticizer, has a tendency to make the model tacky even after it has been cleaned & cured. Please soak the model in detergent and air dry if you find this to be the case.

You can follow Battlefleet Galaxy on Facebook and Instagram.
We hope to add more pictures of ships made by us and our customers!

Yes, they are excellent display pieces, but great detail comes at a cost.
They are fragile compared to cast/molded models and bits will break off on sharp impacts (ie. knocked off a stand)
 
Watch me throw it down the stairs multiple times.
Using our custom resin doubles production cost – but it should now survive angry game nights.

I just want to cater to people who don’t have a 3D printer.

There are plenty of creators who have released great designs you can print at home today – like Italianmoose and SoulForge Studios  – check them out!

Free: Italian Moose on Thingiverse – I love his gothic design with stained glass windows and you should buy him a coffee.
Paid: Soulforge Studio on Patreon – a talented pair of artists

Free Tracked Shipping available on orders exceeding:
  • UK: £65+
  • Worldwide: £100+
    • Shipping takes 13~20 days
Shipping costs ( parcel – tracking):
  • UK:        £4.80
  • EU:        £10.25
  • USA:      £13.45
  • World:  £12.70
Shipping costs (envelope – no tracking):
  • UK:       £3.60
  • EU:        £4.50
  • USA:     £4.50
  • World:  £4.50
The following items can be shipped in an envelope to save shipping cost.
Please do not add any large items for the discount to apply.
  • Ordnance,
  • Weapon Modules,
  • Prows,
  • Cruiser Parts,
  • Imperial Escort,
  • Light Cruiser

Yes, all my photos can be used under a CC-BY-ND license.

As long as you attribute ‘©BattlefleetGalaxy’ on or below the picture you can use it commercially!

Free Shipping

UK: orders over £65
Worldwide: orders over £100

Best Quality

Detailed quality sculpts printed at 0.03mm layer height.

Best Offers

You won't find prints this detailed, this strong, at this price in Shapeways!

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Contact Us

~30 minute response time on average